This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or interact with us in any way.
At Canadian Pine Pollen Company Ltd. (“we”, “us”, “our”), we are committed to protecting your privacy and safeguarding the personal information you provide to us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1-Information We Collect
We collect personal information to provide and improve our services. The types of personal information we may collect include: • Personal Information: Such as your name, email address, shipping address, and phone number when you place an order or sign up for newsletters. • Payment Information: Payment details such as credit card numbers, billing address, and related financial information for processing transactions. • Automatically Collected Information: Information about your device and browsing activity, including your IP address, browser type, and browsing history through cookies and other tracking technologies.
2-How We Use Your Information
We use your personal information for various purposes, including: • Processing and fulfilling orders • Communicating with you regarding your orders, products, or services • Sending you promotional offers or newsletters (with your consent) • Improving our website, services, and customer experience • Ensuring the security of our website and detecting fraudulent activity
3-Disclosure of Your Information
We will not share, sell, or rent your personal information to third parties, except in the following situations: •Service Providers: We may share your information with trusted third-party providers to perform services on our behalf (e.g., payment processing, shipping). • Legal Obligations: We may disclose your information if required by law, such as in response to a subpoena or other legal process. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Photo White Pine Needle by matthew FeeneyonUnsplash
4-Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about visitor activity. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our site.
5-Security of Your Information
We take the protection of your personal information seriously and implement industry-standard security measures to safeguard it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
6-Your Rights and Choices
You have the right to: • Access the personal information we hold about you • Request the correction of inaccurate information • Withdraw your consent for us to use your information (where applicable) • Request the deletion of your personal information, subject to legal requirements To exercise any of these rights, please contact us using the details provided below.
7-Retention of Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the updated Privacy Policy will indicate the date of the most recent revision.
9. Contact Us
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by e‑mail at info@canadianpinepollen.com or by mail addressed to : Canadian Pine Pollen Co.,120-889 Harbourside Dr. North Vancouver BC V7P 3A1, Canada.
This Privacy Policy complies with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Canadian Pine Pollen Co.
Dr. Saeid Mushtagh, ND CEO
Photo of Spring Spruce Tips byAlexandre GuimontonUnsplash